Harris County Municipal Utility District 264

Harris County MUD 264 has completed the Lead & Copper Inventory as required by the EPA.

Through records research and field investigation of the distribution system, it has been determined that the system has no lead service lines or galvanized requiring replacement service lines. The system has been determined as a non-lead community.

If you would like a copy of the Lead & Copper Inventory, please submit your request to har264@txdistricts.info.

Sewer Line Cleaning – What You Need to Know

Harris County MUD 264 is beginning the process of cleaning all sewer lines in Westcreek Village. While this activity will not impact service, this communication contains important information that you need to know.  This activity will be done in phases and anticipated to be completed in October.

This work does not require residents to be home and at no time will field crews have to enter your home or business.

A door tag will be placed on each resident’s front door approximately 3 to 7 days before the sewer lines in your area will be cleaned.

Field crews may require access to your property if a sewer manhole or similar structure is located in an easement on or adjacent to your property.   Your cooperation in providing access is critical to the sanitary sewer cleaning.  If you have a manhole in your backyard, we request that you:

1. Remove structures such as flower pots, flower beds, sheds, decks, bird baths, debris, etc. from on top of any sanitary sewer manhole on your property.
2. Restrain or relocate pets.
3. Unlock gates during this period.

The following steps are suggested while the cleaning operation is underway in your area to help prevent the possibility of sewer smells from entering your house or the possibility of a sewer back-up:

1. Unscrew the sanitary sewer service lateral clean out cap. (This is located in your yard between the house and the sewer main, and it is usually a 4” threaded PVC plastic cap.)
2. Place towels in sinks and bathtubs covering the drains.
3. Close toilet lids.
4. Minimize water usage.

This work is being performed by Inframark, the District’s operator, between the hours of 7 am and 5 pm on weekdays (Monday through Friday, not including holidays.) ALL Inframark employees will be wearing company uniforms. You should expect to see a larger than normal presence of Inframark vehicles and personnel in your neighborhood while the work is going on.  If you have any questions or concerns, please feel free to contact Inframark Customer Service at (281) 579-4500, 8 am to 5 pm, Monday to Friday. For emergencies, or after-hour assistance, call 281-398-8211.