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Sewer Line Cleaning – What You Need to Know

Harris County MUD 264 is beginning the process of cleaning all sewer lines in Westcreek Village. While this activity will not impact service, this communication contains important information that you need to know.  This activity will be done in phases and anticipated to be completed in October.

This work does not require residents to be home and at no time will field crews have to enter your home or business.

A door tag will be placed on each resident’s front door approximately 3 to 7 days before the sewer lines in your area will be cleaned.

Field crews may require access to your property if a sewer manhole or similar structure is located in an easement on or adjacent to your property.   Your cooperation in providing access is critical to the sanitary sewer cleaning.  If you have a manhole in your backyard, we request that you:

1. Remove structures such as flower pots, flower beds, sheds, decks, bird baths, debris, etc. from on top of any sanitary sewer manhole on your property.
2. Restrain or relocate pets.
3. Unlock gates during this period.

The following steps are suggested while the cleaning operation is underway in your area to help prevent the possibility of sewer smells from entering your house or the possibility of a sewer back-up:

1. Unscrew the sanitary sewer service lateral clean out cap. (This is located in your yard between the house and the sewer main, and it is usually a 4” threaded PVC plastic cap.)
2. Place towels in sinks and bathtubs covering the drains.
3. Close toilet lids.
4. Minimize water usage.

This work is being performed by Inframark, the District’s operator, between the hours of 7 am and 5 pm on weekdays (Monday through Friday, not including holidays.) ALL Inframark employees will be wearing company uniforms. You should expect to see a larger than normal presence of Inframark vehicles and personnel in your neighborhood while the work is going on.  If you have any questions or concerns, please feel free to contact Inframark Customer Service at (281) 579-4500, 8 am to 5 pm, Monday to Friday. For emergencies, or after-hour assistance, call 281-398-8211.

Pass #1 of 3 for Storm Debris Removal is underway.  Call 713-274-3880 to request debris pick-up.

Harris County debris removal is underway. The most important thing residents can do to ensure the process runs quickly and efficiently is to follow storm debris guidelines by separating and placing debris in the appropriate area.

1. Separate vegetative debris, such as tree branches and plants, from construction and demolition debris, as they will be collected separately.
2. Do not bag debris. Only loose debris will be collected.
3. Do not place debris near drainage ditches, storm drains, mailboxes, water meters, fire hydrants, low-lying limbs, or any other above-ground utility such as transformers and power lines.
4. Only debris placed in the appropriate area will be eligible for collection. If all debris is not picked up during the first pass, continue to push remaining debris closer to the curb for collection on future passes.
5. Regular household trash should be disposed of with the regular collection of garbage. Spoiled food items should be thrown out in the regular trash, never mixed with storm or construction debris.

According to Precinct 3 Commissioner Tom Ramsey, debris pick-up started on Monday, May 20^th.  He expects debris operations to last for weeks to months and is asking for patience as county crews move through the affected areas.  Each debris zone where debris has been reported will have assets assigned. Presence will be heavier in the most impacted areas.

For more information about storm debris pickup, call 3-1-1. Or https://www.pct3.com/Portals/45/Documents/Slider/Debris Separation Guides.pdf